DATA DELETION

How to request deletion of your data

Updated November 6, 2026

If you talked to a business's assistant (website or WhatsApp)

  • To stop receiving WhatsApp messages, send STOP, PARE or BAJA.
  • To delete your data, e-mail bruno@talktocapital.com with the phone number or e-mail you used and the name of the business you talked to.
  • We delete it within 15 days, or forward the request to the business when the decision is theirs, and confirm by e-mail.

If your business connected WhatsApp with “Connect with Facebook”

  • In the dashboard, go to Configurações (Settings) → WhatsApp → Desconectar (Disconnect). The access token is erased immediately.
  • To delete the account and all its data, e-mail bruno@talktocapital.com.

If you used Facebook Login with Capital's app

  • On Facebook, go to Settings & privacy → Settings → Apps and websites and remove Capital's app.
  • Then e-mail bruno@talktocapital.com so we can delete what we received.

What we may keep

When the law requires it, we may keep some data, for example invoices and billing records, for the period the law sets. This data is kept only to meet that obligation.

Contact

36.941.976 BRUNO DANIEL PETROPOULEAS, CNPJ (Brazilian company ID) 36.941.976/0001-06, registered at Rua Bernardino de Campos, 1055, Centro, Campinas/SP, CEP 13010-151, Brazil. E-mail: bruno@talktocapital.com.